Search our knowledge base, find instant answers regarding bookings and refunds, or raise a support ticket with our care team.
Select a category to view detailed guides, policies, and step-by-step solutions.
How to change appointment time, edit location, or cancel an active booking.
Invoice downloads, payment methods, wallet credits, and refund timelines.
Requesting free re-service, quality dissatisfaction, and damage protection.
7-level background screening, COVID-19 safety, and 24/7 SOS helpline.
Applying coupons, bank cashbacks, referral rewards, and promo terms.
Provider registration, weekly Tuesday payouts, training academies, and kit.
Quick answers to common questions about booking, payments, and service safety.
You can easily reschedule or cancel your booking through the My Bookings section on our website or mobile app up to 2 hours before the scheduled service slot free of charge.
Fill out the details below and our customer escalation executive will contact you shortly.
If you have an urgent safety concern during an ongoing service, tap below for instant 24/7 priority escalation.